FAQs

Find your answer here.

Have a question?

  • 1) Click here to view our inventory.
    2) Tap the heart icon to add items to your “Wishlist”
    3) Once you’ve added all your favorite items, submit your Wishlist to us!

    From there, we will confirm we have your desired items available on your event date and send you an official quote to book.

  • We deliver all throughout Kansas City and surrounding areas.

  • We pride ourselves on being a white glove, full-service company. We deliver, set up, tear down, and pick-up every rental order. Our delivery hours are between 11am - 4pm on the first day of your rental period and pick-up is between 6pm - 11pm. We offer pick-up from 11pm - 12am for an additional “late night” fee. Feel free to contact us if you have any questions regarding these time frames.

  • Yes, our order minimum is $1,000 (before sales tax + delivery fees).

  • Our styled lounges are our curated bundle of pieces we’ve paired together so you don’t have to! Our designers have thoughtfully arranged specific pieces together in order to create a distinct aesthetic for your one-of-a-kind event.

  • We require a 50% non-refundable deposit to reserve your items. The remaining 50% is due 14 days prior to your event. Your items will not be reserved until the initial payment and signed rental agreement have been received.

  • We charge a delivery fee based on venue location and size of the order. Our set up, teardown and pick-up services are free (if picked up before 11pm). No extra or hidden fees from our end whatsoever. If you choose to pay for your rental via credit/debit card, you will incur the standard 2.9% card processing fee.

  • You are able to edit/add/exchanges items in your order up to 30 days before your event date. The order must stay within the original amount from your rental agreement. We cannot accommodate deletions from the original order.

  • At this time, no.

  • It’s completely up to you! Availability is on a first-come, first-serve basis so we recommend placing your rental order somewhere between 3-6 months prior to your event. We allow order changes up to 30 days before the event to eliminate the fear of being locked into an order that may change closer to the event date!

  • We want you and your guests to enjoy your rental pieces, but sometimes accidents happen. We will ask that you pay for repairs or cleaning costs per our rental agreement.

  • We do not have a showroom (yet!) but we can create visual mockups for you to visualize your rentals.

  • We really are bummed when it rains on event days, but we do live in Kansas City where the weather changes frequently! All items that are booked will remain booked and we will try our best to accommodate your rain plan.

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